Frequently Asked Questions

We offer two payment models to suit your needs:

One-Time Payment Projects:

• Standard Website (€1,800): 5-7 page professional business websites
• Premium Website + SEO (€3,500): Advanced websites with blog, SEO, and newsletter integration
• Custom Web Applications: Tailored solutions for unique business needs

Monthly Website Plans (Website as a Service - no upfront costs):

• AK NOVA Bronze (€299/month): 3-5 pages, hosting included, 1 content update/month, weekly backups
• AK NOVA Gold (€499/month): 5-8 pages, SEO, blog, newsletter, 3 updates/month, analytics (Most Popular)
• AK NOVA Platinum (€699/month): Unlimited pages, e-commerce, unlimited updates, 24/7 support, consulting

Care Packages (for one-time payment websites):

• Care Basic (€100/month): Weekly monitoring, backups, small updates (1 hour/month), 48h email support
• Care Professional (€180/month): Blog management (2 posts/month), newsletter (1/month), minor design changes (3 hours/month), priority support
• Care Business (€320/month): Daily backups, new features (6 hours/month), SEO optimization, urgent support (12h response), monthly consultation

No. We build every website from scratch using clean, custom code (HTML, CSS, JavaScript, Node.js, React). This approach gives you:

• Faster loading speeds
• Better SEO performance
• Unique design
• No monthly platform fees
• Complete ownership of your code

Absolutely! We can rebuild your existing website with modern design and better performance. We'll migrate your content and improve upon your current design while keeping what works.

For One-Time Payment Projects:

• Complete website development
• Mobile-responsive design
• SEO optimization
• Contact forms and integrations
• Post-launch support (30-90 days depending on package)
• Training on how to update content (if applicable)

Hosting and domain registration are separate (~€10-20/month total).

For Monthly Website Plans:

Everything is included in your monthly fee:

• Complete website development (no upfront cost)
• Hosting and SSL certificate
• Regular backups and security monitoring
• Content updates (varies by plan: 1-unlimited/month)
• 24/7 technical support (Platinum plan)
• SEO, blog, and newsletter features (Gold and Platinum)

For One-Time Payment Projects:

Yes, we require a 50% deposit to begin work. The remaining 50% is due before the site goes live. This is standard practice and protects both parties.

For Monthly Website Plans:

No upfront deposit required! You simply start your monthly subscription (€299-699/month depending on the plan). The first month's payment secures your project start date, and you can cancel anytime after the initial 12-month commitment.

This depends on which service model you choose:

For One-Time Payment Projects:

After launch, your only required costs are:

• Hosting: €10-50/month depending on your needs
• Domain: €10-20/year

Optional ongoing costs:

• Care Packages: €100-320/month for maintenance and updates

Unlike WordPress/Wix, there are no mandatory monthly platform fees.

For Monthly Website Plans:

Your monthly plan fee (€299-699) is all-inclusive. It covers hosting, maintenance, updates, and support. No additional costs except your domain registration (€10-20/year).

We occasionally run promotions. Contact us to see if any current offers apply to your project. We also offer package deals for multiple services.

For One-Time Payment Projects:

Typical timelines from content delivery to launch:

• Standard Website: 2-3 weeks
• Premium Website: 3-4 weeks
• Custom Applications: 4-12 weeks depending on complexity

For Monthly Website Plans:

• AK NOVA Bronze (3-5 pages): 2-3 weeks
• AK NOVA Gold (5-8 pages): 3-4 weeks
• AK NOVA Platinum (unlimited pages): 4-6 weeks for initial launch

Important: Timeline depends on how quickly you provide content (text, images, logo). Delays in content = delays in launch.

1. Consultation: We discuss your needs and goals
2. Proposal: Detailed scope, timeline, and contract
3. 50% Deposit: Secures your project start date
4. Content Gathering: You provide materials
5. Design Mockups: Visual concepts for your approval
6. Development: We build your site
7. Review & Revisions: You provide feedback
8. Final Payment & Launch: Site goes live
9. Support: Post-launch assistance included

We include reasonable revisions during the design and development phase. Major scope changes may require additional fees, but we'll discuss this upfront.

We can help! Our Premium package includes copywriting assistance. We can also recommend professional photographers if you need high-quality images.

For One-Time Payment Projects:

For Premium packages with blogs, yes—you can easily add/edit blog posts. For standard static sites, updates require developer assistance (that's where Care Packages come in). We provide training for any self-service features.

For Monthly Website Plans:

Updates are handled by us as part of your plan—no need to learn technical skills! Depending on your plan:

• Bronze: 1 content update per month included
• Gold: 3 content updates per month + blog management (2 posts/month)
• Platinum: Unlimited updates + 24/7 support

You can also upgrade to a Care Package at any time for additional support options.

Absolutely. Every website we build is fully responsive and optimized for mobile devices. We design mobile-first, ensuring perfect performance on phones, tablets, and desktops.

Yes. All websites include basic SEO:

• Proper HTML structure and semantic tags
• Meta titles and descriptions
• XML sitemap
• Fast loading speeds
• Mobile optimization

Our Premium package includes advanced SEO: schema markup, keyword optimization, and ongoing SEO strategy.

We can set up and manage hosting for you (recommended providers starting at €10/month), or you can use your own hosting. We'll guide you through the best option for your needs.

Every site includes:

• SSL certificate (HTTPS)
• Secure coding practices
• Regular backups (with Care Packages)
• Protection against common vulnerabilities

Custom code is inherently more secure than plugin-heavy WordPress sites.

Yes! We can integrate:

• Email marketing (Mailchimp, ConvertKit)
• Analytics (Google Analytics)
• CRM systems
• Payment processors (Stripe, PayPal)
• Booking systems (Calendly)
• Social media feeds
• And more—just ask!

Yes. We optimize every site for speed:

• Compressed images
• Minified code
• Efficient loading strategies
• CDN delivery
• Target: Under 2-second load times

Fast sites rank better, convert better, and provide better user experiences.

For One-Time Payment Projects:

Yes! After final payment, you own all code, content, and designs. We'll provide all source files and can transfer everything to your preferred hosting.

For Monthly Website Plans:

During your subscription, we retain ownership of the code to maintain and update it for you. If you cancel your subscription, you can purchase full ownership of the code and content at that time. This model allows us to provide ongoing improvements and support at an affordable monthly rate.

For One-Time Payment Projects:

All packages include post-launch support (30-90 days). After that:

• You can manage it yourself (if blog-enabled)
• Subscribe to a Care Package for ongoing maintenance
• Request updates on an as-needed basis

For Monthly Website Plans:

Your website is continuously maintained as part of your monthly plan:

• Regular updates and improvements included
• Ongoing technical support (email or 24/7 depending on plan)
• Hosting, backups, and security monitoring handled for you
• No additional fees for maintenance—it's all included

Yes! We can set up professional email addresses (yourname@yourdomain.com) using Google Workspace, Microsoft 365, or other email hosting services.

We're here for you! Options:

• Post-launch support included with your package
• Care Packages for ongoing support
• One-off updates quoted separately
• Direct communication—no ticket systems